Terms


Terms & Conditions

Our terms and conditions together with our Privacy policy govern the usage of this Website. By using the Agavespa.com Website, you accept these Terms and Conditions.

Intellectual Property

The Website and all intellectual property protecting the Website (hereon refer to as the Content) are the sole and exclusive property of partners and our licensors. All information and content available on the site and its look and feel, including, trademarks, logos, service marks, graphics, images, text etc. is our sole property and of our affiliates, partners or licensors, and is protected by United States and international laws, including laws governing copyrights and trademarks.

Neither the Content nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, modified, or exploited, in whole or in part, for any purpose without our express, prior written consent.       

Virus Protection and Compatibility

We have taken certain precautions to try to detect computer viruses and ensure security; we cannot guarantee that the Website is virus-free and secure.
We will not be liable for any damage or loss that might occur as a result of any virus or breach of security.

We do not give any warranties as to the compatibility of the website with your computer, software and/or hardware.

Variation

We may revise these terms and conditions from time-to-time and without individual notice to you. Please check this page regularly to ensure you are familiar with the current version. You will be deemed to have accepted any modifications if you continue to use this Site.

Limitation of Liability

The site is presented “ as is “ we make no representation or warrantees of any kind whatsoever, either express or implied to the fullest extend allowed by law, including but not limited to implied warranties of or merchantability nor infringement or fitness for a particular purpose

IN NO EVENT SHALL, AGA-V GROUP AND /or AGAVESPA, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, INFORMATION OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), UNDER ANY CIRCUMSTANCES, FOR ANY

(a) INTERRUPTION OF BUSINESS;
(b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE;
(c) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES;
(d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE;
(e) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION;
(f) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (g) EVENTS BEYOND OUR REASONABLE CONTROL.

FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00).

YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE.

Indemnification

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of the Site or breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

Disputes

With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms and the laws of the state of Florida USA shall govern Conditions.

General

You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time.

Any changes are effective immediately upon posting to the site. Your continued use of the Site constitutes your agreement to all such changed Terms and Conditions.

Privacy Policy:

We are totally committed to respect your privacy. We will not have tracking technology in our website.

Please be assured that we will never pass on your details to third party organizations and that your personal details are held securely and in strict confidence for our records only.

 

We do not handle nor do we store payment information on this site. All payment data and credit cards numbers are processed by our contracted payment mechanism directly.

 

Cookies:

Our server, or the servers of companies that are used to operate our website′s Agavespa.com may place a "cookie" on your computer in order to allow you to navigate the website.

A "cookie" is a small piece of data that is sent from a server to your computer and can be stored by the browser on your computer′s hard drive.

Cookies, or other similar technology may be used by Agavespa.com to customize your visit to our site, to inform you of promotions, products and services and to enhance your shopping experience,

The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary cookies to help you shop. These cookies will expire when you place an order. We may use flash cookies to personalize your experience. You can have your browser, such as flash, notify you or automatically reject, cookies should you so desire.

If you reject our cookies, you may still use our Site, but you may be limited in the use of some of the features.

Links:

AgaveSpa site may contain links to or from other websites. Your use of linked websites is at your own risk. We make no representations or warranties with respect to the linked websites. This Privacy Policy applies only to AgaveSpa website. We are not responsible data collection practices of other websites and their privacy practices.

 

 

 

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Return Policy:

AgaveSpa wants you to be happy with every product you purchase from us. If you should need to return a product purchased through Agavespa.com, please follow the following steps below.

 

E-mail our Customer Service customercare@agavespa.com to initiate the return and we will give you a return number to process the return.

 

Returned items can only be accepted within 20 days of the original shipment date.

We accept returns on unopened items in their original condition and open items that have less than 30% of product used. 

 

  • AgaveSpa cannot accept returned items if more than 30 % of the product have been used. 
  • Please enclose a copy of your order or the order number along with the reason for the return. 
  • Shipping charges for the returned product(s) are the responsibility of the customer.
  • Shipping charges associated with the original order are not refunded in the case of a return. 
  • We recommend that your return or exchange is sent via USPS or insured Parcel Post for your protection and to insure prompt delivery.
  • AgaveSpa does not accept exchanges.
  • Your return will be processed promptly upon its arrival

 

Shipping & Handling:

 

Shipping Options & Charges
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AgaveSpa.com online orders will ship within 2 business days. We ship orders Monday - Friday, excluding federal holidays via FedEx and the United States Postal Service (USPS).

Below are the shipping options available for your order for our retail customers:

 

Shipping charges are based on order totals, excluding tax. Please select the option that best suits your delivery needs during "Checkout.”  The costs below are indicative rates – the exact rate at time of checkout will be shown.

 

Sales Tax: AgaveSpa is required by law to collect sales tax on orders shipped to Florida.

 

Standard: Most orders with Standard Service are delivered within 3-7 business days from the order's ship date. 

 

Order  Total

Standard Shipping

Up to $74

$12.00  Max

$75 and up

Free shipping

 

  • For orders shipped to Alaska & Hawaii and Puerto Rico via USPS standard shipping charges apply
  • For Canada orders: Canada shipping rates will vary. Please check the rate at checkout 

 

We are currently able to ship orders to the United States, including Puerto Rico, Alaska, Hawaii and Canada 

We cannot deliver shipments to PO Boxes.

 

Ordering:

You can reach our Customer Service via e-mail for inquiries about your order, or assistance at customercare@agavespa.com.

 

Order Processing –

Most orders are processed within 2 business days (not including weekend days).

Orders placed on Friday after 12 pm EST, Saturday and Sunday will be processed the following Monday.

 

Payment Methods: 

AgaveSpa online accepts payments with all credit cards thru Amazon and PayPal. All purchases require bank authorization prior to processing.  Only authorized orders will be processed and shipped

 

 

 


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